Privacy Policy

First Nations Landscape Pty Ltd

1. We respect your privacy

(a) First Nations Landscape ("we", "our", or "us") respects your right to privacy and is committed to protecting the privacy of our clients, partners, and website visitors. We comply with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, use, store, and disclose your personal information.

(b) "Personal information" refers to information or an opinion that identifies an individual or could reasonably identify an individual.

2. Collection of personal information

(a) First Nations Landscape may collect personal information that you provide to us directly via our website contact form or other interactions.

(b) The types of information we may collect include:
> Your full name
> Email address
> Phone number
> Organisation or business name (if applicable)
> Any other information you include in your enquiry or communication

(c) We may also collect additional information if you interact with us via email, phone, social media, or at events or meetings.

3. How we collect your personal information

We collect your personal information when you:
> Submit an enquiry through our website
> Contact us via email or phone
> Communicate with us in person
> Engage us to provide services

We may also receive information from third parties such as partner organisations or publicly available sources. If we do, we will protect it in line with this Privacy Policy.

4. Use of your personal information

We collect and use your personal information to:
> Respond to your enquiries
> Provide services and project information
> Communicate with you about your request or project
> Improve our services and operations
> Comply with legal and regulatory obligations

We may contact you via phone, email, or other channels to follow up on your request or provide updates.

5. Disclosure of your personal information

(a) We may disclose your personal information to:
> Internal staff and project team members
> Subcontractors or consultants (where necessary for service delivery)
> Third-party service providers (e.g. website hosting, email services)
> Government bodies where required by law or regulation

(b) Your information will only be shared when necessary, and we will take reasonable steps to ensure third parties respect your privacy and handle your data securely.

(c) We do not sell or rent your personal information to any third party.

6. Security of your personal information

We are committed to safeguarding your personal information. Reasonable physical, electronic, and managerial measures are in place to protect your data from misuse, interference, loss, and unauthorised access or disclosure.

However, while we take precautions, no data transmission over the internet can be guaranteed as 100% secure.

7. Access and correction

You may request access to the personal information we hold about you, or request that we correct any information that is inaccurate or out of date. To do so, please contact us at the email below.

8. Complaints

If you have any concerns about how we handle your personal information, please contact us. We take privacy complaints seriously and will respond as soon as reasonably possible.

Email: info@firstnationslandscape.com.au
Phone: Duane Rogers > 0412 650 611  |  Bruce Gibson > 0477 905 282
Website: www.firstnationslandscape.com.au

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or our data handling practices. The latest version will always be available on our website.

10. Website usage

(a) Website data: When you visit our site, we may collect anonymous technical data such as your browser type, device, and time spent on the site. This helps us improve website performance.

(b) Cookies: Our website may use cookies to enhance your user experience. You can disable cookies via your browser settings, but this may affect website functionality.

(c) Third-party links: Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

Last updated: August, 2025